Privacy policy

BladeHub LLC (“BladeHub,” “we,” “us”) operates bladehub.com and related shopping, booking, and order-tracking services.

Information we collect

Depending on how you use BladeHub, we may collect:

• contact information, including name, email address, and phone number;
• shipping or billing addresses for orders and service visits;
• order, appointment, tool, and service details;
• communications and customer-support requests; and
• anonymous website usage information, such as pages visited, browser or device type, and referral source; and advertising identifiers only when you allow the relevant optional cookies.

How we use information

We use information to provide and improve sharpening services, fulfill orders, manage appointments and routes, send transactional updates, support customers, protect our services, and measure website and advertising performance when permitted.

Payments

Payments are handled by payment providers such as Shopify Payments, Stripe, PayPal, or Square. BladeHub does not store full payment-card numbers.

Text and email communications

We may send transactional confirmations, receipts, shipping notices, and service updates when you provide contact information. Marketing messages are sent only when permitted. You can opt out of marketing SMS by replying STOP and marketing email by using the unsubscribe link. Message and data rates may apply.

Cookies and measurement tools

Essential cookies support site features and remember privacy choices. Vercel provides hosting, cookie-free Web Analytics, and anonymous site-performance measurement that report aggregated traffic and performance without building a profile tied to a person. If you choose analytics cookies, Google Analytics may measure visits and use of the site in greater detail. If you choose marketing cookies, Meta Pixel and related advertising measurement tools may help us understand campaign performance and create advertising audiences.

You can accept, reject, or customize optional cookies when prompted and reopen Cookie settings from the footer. Rejecting optional cookies does not prevent you from browsing, shopping, or requesting service.

Sharing

We share information with service providers only as needed to operate BladeHub, including hosting, booking, payment, commerce, shipping, email, SMS, customer-support, analytics, and advertising providers. We do not sell personal information.

Your choices

You may request access, correction, or deletion of your information, subject to legal and operational retention requirements, by emailing info@bladehub.com.

Contact

BladeHub LLC
Fort Myers, Florida, USA
info@bladehub.com